Score a captured transcript

Steps

1. In Studio, open Tests and go to Score a Transcript.
2. Write the scenario goal: what the call was supposed to achieve. The outcome layer is judged against it.
3. Paste the transcript. Put each turn on its own line, starting with AGENT: or CALLER:.
4. Add assertions if you want, one per line. For example: Agent confirms the appointment time.
5. Press Score with the judge. Or send the same three fields to POST /api/tests/run.

   curl -s -X POST https://api.wordis-bond.com/api/tests/run \
     -H "Authorization: Bearer $TOKEN" \
     -H "Content-Type: application/json" \
     -d '{
       "scenarioGoal": "Book the caller a cleaning and confirm the time",
       "transcript": "AGENT: Bright Smile Dental, how can I help?\nCALLER: I need a cleaning.\nAGENT: Tuesday at 9 is open. You are booked for Tuesday at 9.",
       "assertions": ["Agent confirms the appointment time"]
     }' | jq '.data | {id, status, score, passed}'

What you get

A completed run with a score out of 100, pass or fail, and the four-layer scorecard. It is listed with your other runs under Tests.

If something fails

Not ready yet

• A plain transcript carries no timing, so latency and barge-ins are not measured for it.

Last checked 2026-10-11. More help: Sign up and run your first test · Read a scorecard · Run a suite from CI · Schedule a suite.