Automated testing and QA for voice agents.
Point Word Is Bond at an agent you run and get a scored transcript, regression signal, and drift alert after every test conversation. Ship prompt, model, and integration changes with evidence.
Free tier — no credit card. Direct / SIP transport, 60 test minutes a month.
Proof before signup
Inspect a public sample scorecard before you create an account. It shows the actual artifact buyers care about: pass/fail, layer scores, metrics, transcript excerpt, and the regression note that explains what changed.
What the sample proves
- Scoring is layered, not a generic LLM summary.
- Latency, WER, barge-in, and outcome are separate signals.
- Failure notes are written for builders and agencies to act on.
- No real customer data or retained call audio is exposed.
A voice agent is a revenue employee
The agent that answers your phone books appointments, qualifies leads, and quotes prices. Its behavior can change overnight — a model update, a platform change, an edited prompt. When it quietly stops booking correctly, you lose money before you notice. Word Is Bond is how you know the agent is still doing its job.
Drift-catch
Models and platforms update constantly. Continuous scenario runs catch behavior changes before your callers do.
Regression
Every change — prompt, model, integration — is re-tested against a known-good suite. A score drop is flagged, not discovered in production.
Outcome verification Roadmap
Prove the result actually landed — the booking is really in the calendar — as a plain-English weekly scorecard an owner reads.
How it works
Synthetic persona callers drive the agent you already run. No real customers are contacted — only a target you have verified you control, or our shared sandbox agent.
Point it at your agent
Connect a voice agent you run on any SIP / WebRTC or PSTN endpoint, and pick a persona and scenario.
Run the call
A persona caller holds a real conversation with your agent while latency, transcription accuracy, and barge-in are captured turn by turn.
Read the scorecard
Get a four-layer scorecard — infrastructure, execution, reaction, outcome — with pass/fail, rationale, and the full transcript. Call audio is never recorded.
One clean use case
Voice agent testing leads. Two capabilities ride along on the same engine.
Voice agent testing
Synthetic persona callers drive your agent; score behavior, catch regressions and drift, and track latency, word-error rate, and barge-in.
IVR & contact-center assurance
Functional, load, and regression testing of IVR flows — the same pipeline, pointed at menu trees instead of an agent.
Prompt validation
Verify an agent stays on-script across prompt versions and languages before the change reaches a caller.
What happens to your call data
Call audio is not recorded. Media frames stream through to speech-to-text and are discarded — nothing writes them to disk or object storage. Transcripts and scorecards are stored, because trend and regression comparison needs them; transcripts are deleted 365 days after the run. Audio, transcripts, phone numbers, email addresses, and API tokens are never written to our request logs, product analytics, or error reports — a lint rule and a test suite fail the build if that changes. Export everything, or delete everything, from the API. Privacy
Test your agent this afternoon
Start on the free tier — direct transport, no credit card. Bring a target you control or use the shared sandbox agent.
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