Automated testing and QA for voice agents.
Point Word Is Bond at an agent you run and get a scored transcript, regression signal, and drift alert after every test conversation. Ship prompt, model, and integration changes with evidence.
Free tier — no credit card. Direct / SIP transport, 60 test minutes a month.
Run the judge yourself — right now.
Pick a real test transcript and score it with the production judge — live, no account, about fifteen seconds. Then run it again and watch the verdict hold: every run is scored against a committed calibration baseline, and the page shows you the difference either way. A verdict you can reproduce is the product; this demo is it doing its job.
I run these suites against my own agents every week. Word Is Bond is that habit turned into a product: a real call, a scored transcript, and a verdict you can reproduce — so the day an agent's behavior drifts, you find out from a scorecard instead of from your calendar.
An agent can stop working without breaking
The agent that answers your phone books appointments, qualifies leads, and quotes prices. Its behavior can change overnight — a model update, a platform change, an edited prompt. When it quietly stops booking correctly, you lose money before you notice. Word Is Bond is how you know the agent is still doing its job.
Drift-catch
Models and platforms update constantly. Continuous scenario runs catch behavior changes before your callers do.
Regression
Every change — prompt, model, integration — is re-tested against a known-good suite. A score drop is flagged, not discovered in production.
Outcome verification
Prove the result actually landed — the booking is really in the calendar — as a plain-English weekly scorecard an owner reads.
How it works
Synthetic persona callers drive the agent you already run. No real customers are contacted — only a target you have verified you control, or our shared sandbox agent.
Point it at your agent
Connect a voice agent you run on any SIP / WebRTC or PSTN endpoint, and pick a persona and scenario.
Run the call
A persona caller holds a real conversation with your agent while latency, transcription accuracy, and barge-in are captured turn by turn.
Read the scorecard
Get a four-layer scorecard — infrastructure, execution, reaction, outcome — with pass/fail, rationale, and the full transcript. Call audio is never recorded.
One engine, three jobs
Testing voice agents is what it is built for. The same pipeline handles the two below.
Voice agent testing
Synthetic persona callers drive your agent; score behavior, catch regressions and drift, and track latency, word-error rate, and barge-in.
IVR & contact-center assurance
Functional, load, and regression testing of IVR flows — the same pipeline, pointed at menu trees instead of an agent.
Prompt validation
Verify an agent stays on-script across prompt versions and languages before the change reaches a caller.
What happens to your call data
Call audio is never recorded: media streams through to speech-to-text and is discarded. Transcripts and scorecards are kept for regression comparison and deleted after 365 days — and a lint rule and a test suite fail our build if that ever stops being true.
Test your agent this afternoon
Start on the free tier — direct transport, no credit card. Bring a target you control or use the shared sandbox agent.
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